📦 Order Tracking
Where is my parcel?
Enter the tracking number from your shipping confirmation email and follow your Roycog parcel all the way to your door.
Your order's journey
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1. Order placedYou receive an order confirmation by email.
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2. Packed with careProcessing takes up to 3 business days.
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3. ShippedYour tracking number arrives by email.
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4. DeliveredUsually 6–10 business days after dispatch.
Tracking FAQ
Where do I find my tracking number?
In your shipping confirmation email from Roycog. Can't find it? Please check your spam folder, or open the order status link in your order confirmation email.
My tracking shows no information yet
That's completely normal. It can take 2–3 days until the first tracking updates appear after dispatch.
Why did my order arrive in several parcels?
Some products are shipped separately so they reach you as fast as possible. You never pay extra for this.
My parcel hasn't arrived after 15 business days
Please contact us with your order number. We'll take care of it with a replacement or a refund. Shipping policy
Need a hand? 💬
Our team is happy to help with any question about your order.
Contact usTracking data is provided by 17TRACK.